GPAQ & DES Information

GPAQ Version 3 Update

GPAQ has been widely used in the UK and validated over a number of years. A new beta version of GPAQ is now available and is designed to encompass Directed Enhanced Service (DES) for Patient Participation through local surveys.

This version is specifically designed to encompass Directed Enhanced Service (DES) for Patient Participation through local surveys.

A small number of questions in GPAQ are designed to be identical to the 2011/2012 version of the national GP Patient Survey which will continue to be run. This will enable practices to benchmark themselves against national and local scores.

Conditions for use:

Individual practices are welcome to use and adapt if required, GPAQ V2, for their own surveys provided that acknowledgement is given; i.e. the copyright statement “© GPAQ is copyright University of Cambridge and University of Manchester” is included, and provided the GPAQ questionnaire is not used for commercial services.*

*Exceptions to this are licensed operators including InTime Data

GPAQ remains the most suitable questionnaire to assess care from individual doctors (especially when used post-consultation), as the GPPS only gives results at practice level. GPs may therefore wish to continue to use GPAQ for their own appraisals etc.

GPAQ Support

Due to lack of funding the copyright holders are not able to offer telephone support however InTime Data are happy to do so. Please call Denis or Jane on 0131 337 6535.

We  offer e-mail support enquiries@intimedata.com for general administrative questions, but please first check as most of your questions should be covered under our FAQs (click here)

 

DES Information

The Patient Participation DES aims to promote the proactive engagement of patients through the use of effective Patient Reference Groups (PRGs) and to seek views from practice patients through the use of a local patient survey.

The key requirements of the patient participation arrangements agreed by negotiators are that GP practices:

  • develop a structure that gains the views of patients and enables the practice to obtain feedback from the practice population, e.g. PRG;
  • agree areas of priority with their PRG;
  • collate patient views through the use of a patient survey;
  • provide the PRG with an opportunity to discuss survey findings and reach agreement with the PRG on changes to services;
  • agree action plan with PRG and seek PRG agreement to implementing changes;
  • publicise the actions taken and subsequent achievement.

Around £60m of released investment will be available to practices, provided that they successfully meet these requirements (equivalent in total to £1.10 per registered patient).

 

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